Privacy policy
Protecting the security and privacy of your personal information is important to FTA and to the way we conduct our business in compliance with laws on privacy, data protection and data security. We hope the policy outlined below will help you understand what information FTA may collect, how FTA uses and safeguards that information and with whom we may share it.
Statement of intent
When you access our websites, we may automatically (ie, not by
registration) collect information that is not personally identifiable
(eg, type of internet browser and computer operating system used,
domain name of the website from which you came, number of visits,
average time spent, pages viewed).
When people, for example those working for FTA member companies,
register to use the websites managed by FTA, they are asked to submit
certain information some of which can be interpreted as personal (eg
name, job title etc). This information may, in some instances be matched
or coupled with other data FTA has regarding the individual and his or
her organisation.
It is FTA’s intention to use the information supplied to help
provide the best service we can, and strive to continually improve it.
Some of our services to members depend on the information provided in
order to produce and deliver them. Our aim is to be able to tailor as
much information as possible to members and their individual needs.
Whenever personal information is supplied, it will be used in ways FTA
believes will improve the service and the products it delivers, and which
ultimately benefits the users/members.
Track and trace
When you visit any of the FTA managed websites and you enter your
password and user name FTA is then able to log the pages you visit and
when you visit them. Increasingly, those receiving emails from FTA with
hyperlinks incorporated into them will also be tracked by us when you
click on the hyperlinks. FTA will record this information and use it to
help us monitor the performance of the websites and emails, and to
assess the levels of interest in them. All this will be used ultimately
to refine the design of websites we manage, improve the content on them
and gradually be able to offer information in a way more appropriate to
your individual needs.
For example, if you regularly visited pages on one of the web sites
about road freight issues, we would seek, over time, to give more
prominence to such information on the emails you receive and the webpages
you logged onto. We will also be looking to allow you to specify
directly your own priorities on any particular information needs.
Cookies
When you view one of our websites, we may store some information on
your computer in the form of a "cookie" to automatically
recognise you the next time you visit. Cookies can help us to save your
user ID, but not your password, so that you do not have to re-enter it
each time. If you choose not to be recognised, please refer to your
internet browser to erase cookies from your computer hard drive, block
all cookies or receive a warning before a cookie is stored.
Responsibilities
FTA is mindful of its obligations and duties under the Data Protection
Act 1998 towards the individual who supplies information and about whom
FTA stores and uses that information. We have to collect the
information fairly and to let you know how we will use it. We must also
let you know if we will pass any information to anyone else. FTA does
pass some information to certain third parties on occasion but only as
part of our aim to provide FTA members with what we believe is a better
service. We will seek to offer you the opportunity, wherever appropriate,
to choose not to receive such information if you do not want it.
We do not ask for, or store, credit card information on our interactive
internet services.
Security
FTA takes precautions to ensure the security of your information and
strives to keep it accurate. We endeavour to carefully protect your
information from loss, destruction, falsification, manipulation and
unauthorised access or unauthorised disclosure.
User names and passwords
You are responsible for all use of the services made using your user name
and password, whether or not the use is made by you, or someone else
using your user name and password. You are responsible for protecting and
securing your user name and password from unauthorised use. If at any
time you believe your username and password is being used by
unauthorised persons please let us know so we may change your
password.
Third party sites
Our site may occasionally have links to other sites on the internet.
These other sites may not be under our control and you acknowledge that
FTA is not responsible for the accuracy, copyright compliance, legality,
decency, or any other aspect of the content of such sites. The inclusion
of such a link does not imply endorsement of the site by FTA, or any
association with any of our distributors or partner companies.
Privacy policy changes
If we decide to change our privacy policy those changes will appear on
this site so that you can always see our latest policy statements.
Your rights
Any individual is within his or her rights to request details of the
information we hold on them, have any inaccuracies corrected or ask that
the information not be stored or used. However, in the latter instance,
this might seriously inhibit our ability to provide, develop and offer
services (whether, information, representation or other member services)
of a significantly beneficial nature to, and high quality otherwise
expected of us by, our members. Any enquiries about this matter should
be addressed to The Secretary, Freight Transport Association, Hermes
House, St John’s Road, Tunbridge Wells, Kent, TN4 9UZ, United
Kingdom.
Those under the age of 18 are not allowed to provide FTA with personal
information without the consent of their parent(s) or legal guardian.